Staff empowerment may not be a phrase you find yourself using often, but it’s worth trying out! Could be a winner for your business. Liz Mckeon, salon-business expert and founder of the International Salon Business School, shares comments on staff empowerment. Liz says that staff empowerment is a crucial part of business success with benefits including: increased trust in leadership, improved motivation levels, increased creativity and higher levels of employee retention. If you’re a salon or business-owner read on as this ones for you!
Staff empowerment by Liz Mckeon
“Empowerment is the degree of autonomy and self-determination in people, communities and business. This enables them to represent their interests in a responsible and self-determined way, acting on their own authority. It is the process of becoming stronger and more confident, especially in controlling your own life and claiming your rights.
“Staff empowerment examples include giving your team members autonomy and responsibility to manage their own work, objectives and deadlines. Instead of micromanaging them, you provide them with the tools and support necessary for success and you trust them to manage their own column.
“In order to implement a strategy of employee empowerment, you need to first be able to trust your employees. As the team leader you can promote a culture of empowerment by promoting this sense of trust. Give your staff a voice by requesting and acting on consistent feedback. Provide them with the opportunities to grow and develop by regularly offering options for career progression and increasing their responsibilities.
“Recognise employee achievements to help improve confidence levels and engage with your team to establish clear expectations and guidelines. Share your objectives and vision so that your team understand how their role contributes to overall salon success.
“The benefits of staff empowerment are increased trust in leadership, improved motivation levels, increased creativity and higher levels of employee retention. All of this increased performance and productivity will also improve the bottom line of your business.”
To empower employees:
- Recognise great work and celebrate employee’s achievements. This will help them feel more empowered and push them to continuously improve their performance. Support, encourage and praise your employees and show that you are invested in them.
- Show your staff that what they say matters and their feedback is important. Encourage your employees to provide regular, honest feedback. Continuous performance monitoring will establish open channels of communication and transparent dialogue.
- Support your staff and provide learning and development opportunities. Help your employees develop professionally and encourage them continuously to improve their skills and knowledge. Reward exceptional workers and design a clear path for development so that they strive to hit their next goals.
Ensure your team knows that you are there to support them because you care about their contribution to the overall success of the business.
For further information on Liz Mckeon, click here
Earlier this year Liz Mckeon joined us on the Respectfully podcast, click here to listen
For more of the latest industry news click here
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