EP07 – Client consultations with Darren Fowler & Jamie Stevens

Aurore Caboche Podcast

So, what are we doing today? The question that both Jamie Stevens and Darren Fowler hate to hear any stylist ask their client… We discuss why and what are best ways to consult with your clients. From looking at face shapes to how to say no if you do not feel confident in what your client is asking for, we chat about it all. 

On the panel…

Jamie Stevens– An award winning hairdresser who has been nominated for hairdresser of year on several occasions. Jamie is a salon owner with a great consultation structure, which is why we had to get him on the panel.

Darren Fowler– The award winning owner and founder of Fowler 35, a boutique salon in London’s Fitzrovia. Darren has now launched a digital education platform called Fowler Hair Academy. With his business and educational hats on, we knew Darren would be an asset for the client consultation panel.

Hot topics:
  • How Jamie approaches consultations – 1 min 10 secs
  • How Darren approaches consultations – 4 mins
  • Hair changes – 5 mins 59 secs
  • Consultation education – 7 mins 6 secs
  • Changing stylists – 8 mins 18 secs
  • Confidence – 10 mins 51 secs
  • Inspirations – 16 mins 39 secs
  • Appointment timings – 22 mins 40 secs
  • Earnings – 26 mins 22 secs
  • Finding apprentices – 22 mins 27 secs

Hosts: Nicky Pope and Lilly Cox
Guests: Jamie Stevens and Darren Fowler

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