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EP16 – How to talk to client about colour with Tracy Hayes and Jonathan Andrew

Fudge ProfessionalThis week, in collaboration with Fudge Professional, we’re discussing how to talk to your clients about colour. We cover plenty of ground from consultation to product development, and we’re joined by two eminent guests who have plenty to say about all of these things! 

On the panel… 

Tracy Hayes is the Global Head of Technical Training for Fudge Professional, working tirelessly to merge world class colouring techniques with a sharp, fashion edge.Her workdays range from creating bespoke looks on an exclusive clientele to educating in international academies in key fashion cities or working with the brand to improve performance of key products in their range.

Jonathan Andrew is Fudge Professional’s newly appointed Global Brand Ambassador. Jonathan exemplifies a new generation of British hairdressing, combining his expertise and energy with a fresh outlook on the changing hair and beauty landscape. It’s no wonder he’s amassed an impressive roster of celebrity clients and hairdressing awards.

Hot topics:

  • 1m 31s– How to talk to your clients about colour 
  • 2m 50s – How the client of today differs to the client of the past 
  • 5m 15s – Instagram 
  • 6m 01s – Developing product
  • 7m 24s – Manage expectations through consultation 
  • 9m 10s – Which consultation first – cut or colour? And why there should always be “Three Heads” 
  • 12m 09s – Keeping it in the family
  • 17m 09s – “We’re less like artists and more like chefs”
  • 22m 01s– Speed+ Bleach 
  • 26m 13s – Colour World UK


Hosts: Nicky Pope and Lilly Cox
Guests: Tracy Hayes and Jonathan Andrew  

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