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salonspy and the power of reviews

Believe it or not, 97% of consumers read reviews for local businesses – that’s an incredible stat, so if you’re not using client reviews to generate new business you could be getting left behind. According to research conducted by salon review platform salonspy, 86% of customers would write a review (if asked) and 89% of users read businesses responses to reviews. 

salonspy founder, Adam Thomas, sums up what salonspy does perfectly. “We offer salon owners a new insight into team and salon performance so they can fine tune their businesses and at the same time build their online reputation.”

Rate and review 

Cost effective and efficient to use, salonspy can be integrated into iSalon, Shortcuts, Salon Genius. I.Q., Advantage, B2B, Salon Iris and Premier software systems. Management of the system is easy as salons are listed on the salonspy site along with their reviews being optimised to show in Google – making it so easy for potential clients to find you and read all about you. When your client leaves the salon they’re sent a text message from salonspy (the average email opening rating 13% vs the average open rate of an SMS which is 95%) to answer a few easy questions regarding their visit to your salon. The review is then verified and published for all to see. You can post reviews on your website, share reviews on your social media channels and respond to them in a timely fashion.

Reviews are a fantastic tool for building client confidence, bringing in new business and making your business stand out from the crowd. To find out more and sign up for salonspy visit www.salonspy.co.uk.

For more of the latest hairdressing news, click HERE.

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Respect is a hub for UK hairdressers of all ages and stages to find out what We LoveWe Hearand We Seeas the best product launches, styling advice, hairtools, education training and seminars and hairshows! Sign up to our newsletter which is sent fortnightly direct to your email, so you stay up-to-date with salon styling information, trends in session work, advice on presenting on stage or progress in educating – whatever your interest, whether you’re a trainee or creative director, an educator or team leader, you’ll find all the opportunities and ideas on www.respectyou.me

We love hairdressing; we see and we hear how you can become the best hairdresser, colourist and salon owner possible. Contact us if you’d like to know more about us. If it’s worth talking about, you’ll read it here.

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