Privacy

Privacy Policy

The privacy and security of your personal information is extremely important to us. This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.

Who are ‘we’?
In this policy, whenever you see the words ‘we’, ‘us’, ‘our’, it refers to International Hair Artist Agency (IHAA) Ltd.
Our registered address is 20 Mortlake High Street, London, SW14 8JN.
If you have any comments about this privacy policy or how we use your personal data, please email them to info@ihaa.co.uk

What personal data do we collect?
We may collect and process your personal data in connection with specific activities such as transactions you carry out through our site, filling in forms or surveys on our websites, by registering to use our websites or newsletters, subscribing to take part in research on our website or other social media functions on our website, entering a competition, promotion or survey or by corresponding with us (by phone, email or by joining as a member/supporter/customer). 
This personal data you give us may include name, address, age, gender, demographic information, email address, telephone numbers).
We may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, operating system and platform and if you access our website via your mobile device we will collect your unique phone identifier for system administration and to report aggregate information to our advertisers.
  • Information about your ticket purchases for our events or events of media-partners 
  • The terms that you use to search our website

How do we use your personal data?

We’ll only use your personal data on relevant lawful grounds as permitted by the EU General Data Protection Regulation (from 25 May 2018)/UK Data Protection Act and Privacy of Electronic Communication Regulation.
We’d like to use your details to keep in touch about things that may matter to you. If you choose to hear from us we may send you information based on what is most relevant to you or things you’ve told us you like. We may also show you relevant content online relating to goods and services that might interest you.
We may also let other third parties to do this, and we (or they) may contact you directly if you have given us prior permission for them to do so.
Please note: We don’t identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.

Your data protection rights (DPO) 
Where IHAA Ltd. is using your personal data on the basis of consent; you have the right to withdraw that consent at any time. You also have the right to ask us to stop using your personal data for direct marketing purposes, too.
If, at any time, you want to update or amend your personal data or marketing preferences please contact us by emailing: Lilly@ihaa.co.uk
Verification, updating or amendment of personal data will take place within 30 days of receipt of your request.
If we hold personal information about you, you can request a copy of this from us and we provide a copy of the information in an understandable format together with an explanation of why we hold and use it.

What to do if you’re not happy
In the first instance, please talk to us directly so we can resolve any problem or query. You also have the right to contact the Information Commissions Office (ICO) if you have any questions about Data Protection

Links to other websites
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. This privacy policy applies solely to the personal data collected by IHAA Ltd.

Storage of information
IHAA Ltd is based in the UK and we store our data within the European Union (EU). Some of our systems are provided by US companies and whilst it is our policy that we prefer data hosting and processing to remain on EU-based solutions, it may be that using their products results in data being processed outside the EEA to fulfil your order and deal with payment. By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
Payment will be encrypted. If we give you a password, you must keep it confidential. Please don’t share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.
We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements. 

Disclosing and sharing information
When we allow third parties acting on behalf of IHAA Ltd to access to your information, we will always have complete control of what they see, how long they see it for and what they are allowed to do with it. We do not sell or share your personal information for other organisations to use without your express permission. We are allowed to disclose your information in the following cases:
If we want to sell our business, or our company, we can disclose it to the potential buyer
We can disclose it to other businesses in our group
We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights
We can exchange information with others to protect against fraud or credit risks.

This privacy policy was last updated on 23 May 2018.

COOKIES POLICY FOR RESPECTYOU.ME

What is a ‘cookie’?
Cookies are small text files placed on your device when you visit our site.

How do we use cookies?
We use cookies to recognise you and your preferences, improve our site’s performance and collect analytical information for ourselves and our business partners.

The difference between ‘Session’ and ‘Persistent’ cookies
‘Session cookies’ allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.
‘Persistent cookies’ remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site. Session and Persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.

Disclaimer
All our cookies fall within the classifications Strictly Necessary, Functionality and Performance. None are classified as Behavioural Targeting.
If at any time you wish to disable our cookies, you may do so through the settings on your browser [but if you do so you will not be able to use certain important features of our service].

This cookie policy was last updated on 23 May 2018.

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